Intelligent CXO Issue 14 | Page 30

FEATURE
EMPLOYEE ENGAGEMENT IS ABOUT MEETING THE NEEDS OF EACH INDIVIDUAL TEAM MEMBER .
Our hybrid L & D strategy balances digital and human elements with inperson mentoring to better engage learners . With many now working from home for at least part of the week , issues could arise such as new joiners struggling to get up to speed .
By using the right tools and technologies , HR teams can onboard new recruits and provide online training for new and existing staff .
Additionally , as individuals from ethnic minority backgrounds are still underemployed , underpromoted and underrepresented at senior levels , TCS is actively working towards the Business in the Community ’ s ( BITC ) Race Equality Campaign , launched in partnership with the UK government . BITC will accelerate diversity and help employees from ethnic backgrounds to become more engaged and successful in their roles .
EJ Cay , Vice President , UK and Ireland , Genesys
EJ Cay , Vice President , UK and Ireland , Genesys
Engaged employees benefit your organisation in many ways and often lead to the success of a company . If staff enjoy their work , they are more productive and motivated to perform well . Absenteeism often declines and you have a more reliable workforce delivering better results .
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