Intelligent CXO Issue 13 | Page 39

INDUSTRY UNLOCKED
Moving forward and when transitioning to the cloud , we all need to consider an alternative approach to procurement , by adopting a commercial model that makes all the parties work together with a common goal and shared governance . A commercial model where all the suppliers are more accountable and have ‘ skin in the game ’.
The best outcomes occur when all parties are prepared to engage in a spirit of openness . Where the ERP vendor can get to understand the business pains relevant to each department and structure a commercial model that is linked to deliverables , outcomes and benefits . Mitigating risk and delivering a much greater return on investment and faster time to value .
3 . Embrace and simplify working with commodity cloud hosting providers
While public sector organisations will always want the assurance of working with an experienced ERP vendor , they should also benefit from the flexibility and economy of scale that comes from working with some of the most innovative dominating cloud services – known as commodity cloud hosting providers or hyperscalers .
In fact , many public sector organisations are already working with commodity cloud hosting providers ; it makes sense for them to choose a partner who will continue to leverage and scale the existing relationship .
There is incredible power behind the innovation and sustainability that commodity cloud hosting providers ’ data centres deliver , which means data centre resources are easily accessible , costeffective , reliable and scalable . That scalability means having an ERP partner that can grow with the organisation , deliver on a multi-cloud strategy for its ERP business applications or adapt to new requirements are strategically important considerations . This is especially essential in a fluctuating world .
4 . Think adoption not adaptation
to use programmes customised to their organisation . Yet , while it ’ s true that the strategy will emphasise common data standards and greatly increased data sharing across departments , the next-generation , a modular cloud ERP system will still allow departments to configure their solution to a way that works best for their organisation , while still working within the frameworks of the larger organisation / cluster .
5 . Choose secure in-country services
The public sector has tight regulatory requirements which increasingly require secure in-country cloud services . This allows organisations to support the UK ’ s Critical National Infrastructure in areas , such as healthcare , transport , education , policing , central and local government and utilities .
The impact of this can ’ t be overstated . By modernising and transforming systems through cloud transformation , services are simplified , unnecessary costs removed and capacity is created for staff , such as frontline workers , freed up to carry out crucial roles – without being waylaid by cumbersome and time-intensive administrative systems . In addition to driving significant efficiencies , harnessing public cloud with sensitive data will facilitate better insights , driving faster and improved decision making to transform citizen services .
The civil service is not a single employer ; individuals are contracted to their department . As policies and processes have diverged from organisation to organisation , so too have technology processes , as they have been customised to meet the specific needs of its users and department .
At first glance , the shared services strategy seems to put paid to the ability of organisations
The Shared Services Strategy is an ambitious undertaking but one that is both achievable and beneficial to everyone involved – the government , the civil service and citizens . It has unlocked an unprecedented opportunity to rethink how the government interacts with its citizens and points the way to a more enabled , empowered and ultimately progressive future of government services . x www . intelligentcxo . com
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