Intelligent CXO Issue 12 | Page 9

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A third of businesses plan to scrap self-isolation for workers

New research suggests that many British employers won ’ t require staff who test positive for COVID-19 to self-isolate at home once any remaining legal restrictions are lifted .

A poll of 250 business owners , CEOs and senior managers , by HR software provider CIPHR , found that less than half ( 48 %) are planning to keep staff with COVID-19 at home and away from the workplace . One in five ( 21 %) of those surveyed are still unsure how they ’ ll deal with the imminent easing of self-isolation restrictions for positive or asymptomatic people .
Around a third ( 31 %) of employers openly admit that , once the legal duty to self-isolate is removed , they won ’ t be expecting their workers to do so . One in seven claim that they can ’ t afford to continue keeping their staff at home .
According to the findings , employers with a predominantly desk-based workforce are more likely to keep their self-isolation policies in place , compared to their non-desk counterparts ( 58 % say they will continue to require staff who test positive for COVID-19 to self-isolate at home ).
“ It ’ s really interesting to see the different stance employers are taking on this one and there are clearly several factors to consider – specifically the working environment and the level of risk that it presents to other employees , customers , patients , children and so on ,” said Claire Williams , Chief People Officer at CIPHR .

Thrive and Genesys partner to help businesses counter the employee burnout crisis

Genesys , a leader in cloud customer experience orchestration , and Thrive , the behaviour change technology company founded by Arianna Huffington , are partnering to help organisations transform their relationship with employees . The best customer experiences start with happy employees . Yet today , employee wellbeing has become the most urgent workplace issue of our time .

Thrive and Genesys recognise technology has a powerful role to play . But technology focused solely on business efficiency and effectiveness won ’ t enable better employee relationships and only serves to fuel more burnout . To improve the employee experience , Thrive and Genesys are introducing a first-of-its-kind solution that enables organisations to embed wellbeing tools directly in the workflow itself so workers can destress , reset and recharge in real-time . Results from an early pilot with a Fortune 10 retailer showed both improved employee wellbeing and increased customer satisfaction .
While the global epidemic of employee stress and burnout was growing even before the pandemic , it now has been compounded as many people begin their third year of remote or hybrid work . The blurring of the lines between work and home has created an always-on culture that leaves no time to decompress . Employees everywhere are buckling under sustained , cumulative stress . This has fuelled ‘ The Great Resignation ’ and has accelerated the growing mental health crisis .
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