Intelligent CXO Issue 11 | Page 67

BUSINESS INSIGHTS candidates and adapting the business to trends that look to become the norm in 2022 .
Here are a few of the trends we ’ ve seen emerging over the last year and how we are using them to our advantage when hiring in 2022 .
Spending more time with candidates
people are moving out of the cities and into the suburbs to find more affordable housing now that they do not have to be on location to work .
Remote working is the gift that keeps on giving for employers , as it has been proven to be more cost-effective , increase staff morale , decreases absenteeism and allows you to widen your recruitment talent pool .
It may cost more in terms of your time but we ’ ve seen that there is value in going through a more extensive due diligence process before getting a person onboard and ensuring that they are right for the role , but also that the role is right for them .
Spending more time with prospective candidates conducting personality testing such as Myers Briggs , having multiple members of the team interview them and touring the facilities and seeing how they would work within the role before an offer is made ensures that we hire the right candidate first time .
This , in turn , then means they are less likely to decline the job offer or leave after a short amount of time , which would be detrimental in terms of cost , time and loss of work .
Remote working
The dreaded commute has seemingly become a thing of the past with the emergence of remote working in the last year .
Not only has this been impacted by those who dread the Tube at eight in the morning , but we have seen from the housing market boom that
It is a big move for a company to make and one which not every business can . The pandemic gave us a chance to look at how each of our stores were run and realign this with our working models . With almost 90 % of customers now reserving online , we are taking this opportunity to adjust the stores to not need a physical presence onsite .
This has been a growing trend for most businesses in the last few years , with travel companies seeing a similar percentage of customers choosing to book online and reflecting this by adjusting their face-to-face capacity .
Offering flexibility with hybrid working
If remote working is not feasible for your company , another working model that saw a major uplift in 2020 / 21 is hybrid working , where employees work from home and onsite when necessary .
We have always worked with our employees on a somewhat hybrid model , once they are embedded into the company , they are given the flexibility to work from the office and home once or twice a week . This paid off for us when the
Mehran Charania , CEO of Ready Steady Store www . intelligentcxo . com
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