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PUBLICATION
www. intelligentcxo. com | ISSUE 48
WHY CMOS CAN’ T AFFORD TO IGNORE TIKTOK TikTok’ s role in overall business growth
PUT THE FISH ON THE TABLE How to address conflict and get a project back on track
CAN WE EVER TRULY FAIL WELL? Finding the courage to try again
TRANSFORMING
THE CUSTOMER JOURNEY
Conny Kalcher, Group Chief Customer Officer at Zurich Insurance, discusses how the customer is at the heart of everything the company does.
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